Graystone Cottages Policies
We employ a special entry lock system that allows you to enter and exit the cottage without a key. Simply punch in your Entry Code to enter the cottage. Your Entry Code will be the last 4 digits of your phone number. When you are making your reservation online, your Entry Code will be the last 4 digits of the phone number you enter in the *required space.
A Credit Card number is required to hold your reservation, but there is no charge until your stay. If you chose to pay cash for your reservation, please inform me before your stay and I will meet you for your payment. Otherwise your credit card is charged the day of your arrival and the receipt left on the counter. Occasionally your receipt will be sent through e-mail instead.
If your travel plans change and you must cancel your reservation, please call us at least 7 (seven) days* prior to your arrival date to cancel your reservation.
In the unlikely event that you must cancel with less than seven (7) days* notice, or shorten your stay, if we can re-book your room(s), you will not be charged. If you need to cancel because of weather conditions we understand.
Internet Password: you will need a password to connect, it is posted in your cottage. Call me if you have any problem.
Please note that there is not an office at the cottages. If you need anything during your stay do not hesitate to call us..
Breakfast items are in your cottage when you arrive for you to serve yourself in the morning. It is refilled each day if needed.
We will check your housekeeping needs each day if you are staying more than 1 night. Please fill out the form left in your cottage.
No pets, No smoking, however smoking is permitted on the outside.
A $50.00 cleaning fee will be assessed for having a pet or anyone smoking in our cottages.
Check-in: 3:00 PM or any time after 3:00 PM
Check-out: 11:00 AM.
Address: 5572 North Market Street
Berlin, OH 44610
Telephone: (877) 231-2912